๐Ÿšจ Don't put yourself at risk to help. If there's any danger, or you're unsure what to do, call 911 first.

Help & FAQ

If your question isn't answered here, email support@findtogether.now.

What is FindTogether?

FindTogether helps neighbors coordinate volunteer search efforts for a missing person, a lost pet, or a community safety hazard. Campaign owners post details and safety guidance; anyone can log the areas they've searched so effort doesn't get duplicated, and everyone sees progress on a shared map.

It's a coordination tool, not an emergency service. If there's immediate danger, or you believe you've found a genuine lead, stop and call 911 (or the campaign's official contact) first.

Do I need an account?

No โ€” browsing campaigns, marking a searched area, and posting a hazard update all work without signing in. Behind the scenes we quietly assign your browser a private identifier so you can edit or delete your own contributions later; there's no login screen for this.

Signing in (Google, Apple, or an emailed link) is only required to start a campaign or report a new hazard โ€” that's a deliberate anti-spam measure, since those actions post new public content rather than adding to something that already exists.

How do I mark an area as searched?

Open a campaign and click "๐Ÿ“ Log a searched area." You can log what you covered in three shapes, whichever best matches how you actually searched:

  • Area (circle) โ€” drop a pin and pick a radius. Good for a yard, a park, or "roughly around here."
  • Path โ€” click a line of points tracing a street, trail, or route you walked. Doesn't close into a shape, just a line, like tracking a road.
  • Area (multi-point) โ€” click three or more points to outline an irregular area you covered, like a block or a section of park that isn't a simple circle.

Every entry fades in color the older it gets, so the map stays easy to read without ever fully hiding older coverage. You can edit or delete your own entries later from the same campaign page.

How do I report a hazard?

From the home page, switch to the "โš ๏ธ Hazards" tab and click "+ Report a hazard." This requires signing in (to deter spam), but anyone โ€” signed in or not โ€” can post a no-login update afterward: confirm it's still there, add a note or photo, report it's moved, or mark it resolved. A photo is optional on both the original report and any update. Hazards without recent activity automatically fade out of the active list after a few days โ€” unless the reporter (or an admin) checked "๐Ÿ“Œ Keep this visible until resolved" when it was posted, which keeps it visible no matter how long it's been quiet.

Clicking a hazard on the home page โ€” in the list or its marker on the map โ€” focuses the map on just that one, including a line showing everywhere it's been reported to have moved. From there, "View details / add update" opens its full page, where you can also see its complete update history.

Can I get notified about hazards?

Yes, two ways, and you can use either or both:

  • Notify me about new hazards (๐Ÿ”” on the Hazards tab) โ€” a push notification whenever a new hazard is reported, optionally limited to a distance around a location you choose (5โ€“100 km, or no limit).
  • Watch this hazard (on an individual hazard's page) โ€” a push notification whenever that specific report gets an update, including when it's marked resolved. You can watch as many individual hazards as you want, on top of (or instead of) the broad subscription above โ€” you won't get duplicate notifications for the same event either way.

On Android, this works in a normal browser tab. On iPhone, Apple only allows push notifications for a site added to your Home Screen โ€” open FindTogether from the Home Screen icon first, then the notify options will work the same way. Getting there takes a few taps: tap "โ€ขโ€ขโ€ข" in Safari's toolbar, tap Share in the menu that opens, tap View More in the share sheet, then tap Add to Home Screen. Make sure "Open as Web App" stays turned on โ€” otherwise the icon just opens a bookmark instead of installing the app โ€” then tap Add and find the new icon on your Home Screen to open the installed app.

How do I start a campaign?

Click "Start a campaign" in the header (requires signing in). You'll give it a name, description, and optional last-seen location โ€” that last-seen pin is entirely optional, and can be shown as an exact point or fuzzed to an approximate area (block/neighborhood/general area), which is worth using if the exact spot (e.g. a home address) shouldn't be made public.

Managing a campaign I own

As the owner (or a co-owner you've added), you can: change the campaign's status (active/resolved/ paused/closed), add co-owners, edit the campaign's title/description/photo/contact info/guidance, add or remove official map pins (likely locations, a command centre, notes) and edit the last-seen location โ€” all from the "Manage campaign" button and the sections below the map on the campaign page itself.

Can I keep a campaign off the public map?

Yes โ€” when starting a campaign (or later, from "Manage campaign"), set it to Unlisted. It won't appear on the home page map or browse list, so only people you send the direct link to will find it. This isn't password protection, though: anyone who has the link can still view and contribute to it, so only share it with people you trust.

Sharing a campaign

Use the "Share" button on a campaign page to send its link directly โ€” on most phones this opens your device's normal share sheet (text, email, social apps); on desktop it copies the link to your clipboard.

What are the safety acknowledgments for?

Before submitting a search log or joining a search effort, you're asked to confirm basics like not entering private property and not approaching/confronting anyone or anything you find. These aren't just formalities โ€” see the full Terms of Use and each campaign's safety guidance section for details specific to that effort.

Privacy

See the full Privacy Policy for details on what's collected and why โ€” short version: no account needed for most actions, no ads, no selling data, and location precision (like the last-seen fuzzing above) is something owners control.